PRODUCTS AND WARRANTIES
Mr. Shades guarantees the authenticity of the products he markets.
All glasses are supplied with the manufacturer's warranty certificate and original packaging . Where applicable, the code for verification on the manufacturer's website is also communicated in the documentation. The cases are also original and complete with glasses cleaning wipe.
The availability of the products and services described may undergo periodic changes or updates without notice. The offers cannot be combined with other ongoing offers.
All product images are included for illustrative purposes only
PRICES
All prices of the items offered in our virtual shop already include 22% VAT. For purchases made outside the European Union the price does not include VAT, but customs duties may apply which, if applicable, are to be paid by the customer..
The currency for making purchases is the euro, but for some countries it is possible to pay in local currency; during check out it is possible to check the currency required for payment.
Discount codes and promotions are generally not cumulative, unless expressly indicated.
Shipping costs are shown in the relevant section during check out.
If, in exceptional cases, the price of the purchased good changes during the processing of the order, the customer will be able to decide whether to confirm the purchase or cancel it without incurring any costs.
NB The crossed out price displayed in the product description is not to be understood as a promotional price, but as the manufacturer's suggested retail price.
PAYMENTS
Our virtual shop allows the following payment methods:
- major credit card
- Paypal
- Google Pay
- Apple Pay
- Satispay
If you prefer to split the expense into 3 convenient interest-free installments, you can make the payment thanks to Klarna.
Payments must be made in Euros, except in some countries where the use of the local currency is directly permitted without any further charge to the customer. The currency with which to make the payment is displayed during check out.
Note: for countries with currencies other than the Euro for which payment in Euros is however expected, the commissions and costs generated by the currency exchange are the sole responsibility of the customer.
The order will be shipped only after receiving full payment.
BILLING
The invoice will be processed automatically using the data communicated by the customer during the purchase procedure. It is important, therefore, to pay particular attention when entering such data.
If subsequent adjustments are necessary, it will be possible to write to info@mrshadeshop.com taking into account that changes are only possible in the month in which the invoice was issued.
The invoice will be issued by Midarec Srl (VAT number 03332200967) owner of the Mr.Shades Shop brand.
SHIPPING
Orders are processed within the following 24 working hours and delivery usually takes place:
- within 2/6 days in Italy;
- within 3/8 days in the European Union and United Kingdom;
- times established by the courier based on the destination for international shipments.
Mr.Shades uses only the most reliable couriers for all deliveries in Italy and abroad. Each shipment is tracked and the customer has the opportunity to monitor the progress of the delivery. For products not immediately available in stock, the delivery date will be communicated via e-mail.
We advise you not to accept damaged packages. If you have already accepted the package then immediately send us a photo of the package to info@mrshadeshop.com
Shipping is free for Italy; it's €9.90 for deliveries to European Union countries and the United Kingdom. For the rest of the world, the shipping cost varies depending on the destination and is communicated during the check out phase, before completing the purchase.
RIGHT OF WITHDRAWAL
The customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of delivery of the goods, in compliance with the provisions of the Legislative Decree. 206/2005 . Within this period the customer must:
- send the product(s) you intend to return to Mr.Shades, at the address via Varazze 6 20149 Milan (Italy), via courier or registered mail; the shipping date must fall within 14 days even if delivery to Mr.Shades will be made later;
- communicate via email to info@mrshadeshop.com your wish to withdraw from the purchase and the details of the shipment for the return of the goods.
An essential condition for exercising the right of withdrawal is the return of the purchased products in perfect condition, unused, with original labels not removed and provided with the original packaging and all the warranty documentation provided.
Return costs are the responsibility of the customer.
Thanks to the "Free Return" promo, if you purchase by December 31st, the costs for any return from European Union countries will be borne by Mr.Shades. Click here to find out more .
The refund procedure for the product for which the withdrawal was exercised will be started as soon as the product is received. The refund will take place no later than 14 calendar days and will correspond to the total spent by the customer during the order phase, therefore including any initial shipping costs. The refund usually takes place via the payment channel used by the customer for the purchase.
Mr.Shades is not responsible in any way for damage or theft/loss of goods during the return phase. We therefore recommend the use of insured solutions.
Note: the law applicable to the online transaction is Italian. In the event of a dispute that cannot be resolved amicably, the competent court is that of residence of the final consumer, if located in Italy, and the Court of Milan, if located abroad. The customer can use the alternative extrajudicial procedure of the European Union, accessible at the link https://ec.europa.eu/consumers/odr